FAQs

What is credit recovery?

Credit recovery refers to a student passing, and receiving credit for a course that the student previously attempted but was unsuccessful in earning academic credit towards graduation. Students may not enroll in courses for credit recovery as a preemptive or precautionary measure to earn credit. Additionally, the credit recovery program will not replace the grade on the transcript for previously failed courses, but it will show that your student has completed the necessary credits for graduation. Therefore, completion of these courses will not impact the GPA of a student.


Does my student need credit recovery?

The Weld RE-4 program is for students who have failed at least one semester of a course and need to recover the credit for graduation requirements. Please note that these courses are not NCAA approved. If your student’s goal is to compete in NCAA sports during post-secondary studies, please have them meet with their school counselor for other options.


How do courses work?

Each semester of a school-year class is considered a “course” in the credit recovery program.

Examples:

  • Student 1 passed (60% or higher) the first semester of a class but did not pass the second semester. This student will need one “course” to recover the second semester.
  • Student 2 did not pass their course in the first or second semester. This student will need two “courses” to recover the full year of class.

Options:

  • Full Course: Includes all course content, exams, and mentoring throughout the duration of the quarter. Successful course completion consists of the following: 1. All coursework completed. 2. Receive a score of 60% or higher on each assignment, quiz, etc. 3. Submit a testing request form.
  • Final Exam-Only: Includes only the Final Exam. ONE opportunity to pass the Final Exam with a 60% or better will be provided. Course credit will be awarded upon successful completion. If unsuccessful, students must complete the entire course and the full course amount will be charged.
  • Students have the option to mix and match between full course and exam-only. For instance, if a student needs two credit recovery courses, they may choose the full course option for one course and the exam-only option for another course.

Once a student has completed registration and all fees have been paid in the Infinite Campus Parent Portal, courses and/or exams will be unlocked in Edmentum’s online learning platform PLATO. The course will remain open only during the duration of the session’s start and end dates (i.e. quarter 2, quarter 3, etc.).

A student may enroll in up to four courses at the start of the quarterly program session or up to two courses during the summer program session. Additional courses can be added to the student’s account once all initial courses are recovered. Credit is recovered when a student completes 100% of coursework (including all exams) with a 60% or higher and receives a 60% or higher on the final exam of the course.


How do I access courses?

Students will review access information via email from credit.recovery@weldre4.org. However, students will be not able to access courses until the registration window, courses have been verified by counselors, all fees have been paid, and orientation has been completed.

NOTE: Unfortunately, the verification process for courses, fees, etc. is not automated. Therefore, there is often a 24-48 hour waiting period prior to being able to access courses in the Edmentum system even when all necessary requirements have been met.


Will my child need to log in at specific times or log a certain number of hours per week?

This credit recovery program is designed to be flexible and match the needs of students. All sessions (quarter 2, quarter 3, etc.) will have a start and end date for students to work in their course. As long as courses are completed during that time, your student can work at a personalized pace.

A mentor teacher will be in touch with your student on a weekly basis including progress checks sent to a parent/guardian. The goal is to maintain a manageable, yet consistent, work pace as best as possible for each student.


What are the associated fees?

Standard Fees:

  • Registration: $60. Administrative and setup fee.
  • Full Course: $60 Each Course. Includes all course content, exams, and mentoring throughout the duration of the quarter.
  • Exam-Only: $20 Each Course. Includes only the Final Exam. ONE opportunity to pass the Final Exam with a 60% or better will be provided. Course credit will be awarded upon successful completion. If unsuccessful, students must complete the entire course and the full course amount will be charged.

Students have the option to mix and match between full course and exam-only. For instance, if a student needs to credit recovery courses they may choose the full course option for one course and the exam-only option for another course.

If registering for an Advisory Course, participants will be charged $35. There is NO Exam-only option for Advisory Courses.

Carry Over: If students paid for a FULL course in the immediate previous Credit Recovery session, they will not be charged course fees for the current session. However, students will still be responsible for the Registration fee.

Discounts: Upon verification, students eligible for free or reduced lunch will receive a $20 discount on registration as well as each full course. However, Exam-Only options will not have a reduced rate.

Scholarship: Students can apply for a scholarship during the registration process. Scholarship recipients may receive award amounts that cover registration and/or course fees. The scholarship can only be awarded to a student once during a school year.

Payments: Payments are due prior to the start of each quarterly session. Access to all PLATO testing and coursework will not be granted until payment has been received in full.

Refunds: Refunds will not be available once courses have started.


What if my student completes all initially requested courses but needs more?

If your student is able to successfully complete all courses that were initially requested during a given credit recovery session, he/she may request an additional course through their mentor teacher. Each additional course approved will be $50 each. Credit Recovery sessions are typically offered during Quarter 2, Quarter 3, Quarter 4, and summer.


How can I enroll my student?

For Quarterly Credit Recovery Sessions, please complete the Weld RE-4 Credit Recovery Registration form prior to the assigned deadline.

For Summer Credit Recovery Session, please complete the Weld RE-4 Credit Recovery - Summer Session registration form.


What happens if my student does not finish their coursework?

Completed credit recovery course credits are sent to the school Registrar. All accounts are closed and become inaccessible once completed.

Carry-over: If students paid for a FULL course in the immediate previous Credit Recovery session, they will not be charged course fees for the current session. However, students will still be responsible for the Registration fee.

If students are unable to complete the course after the extension, full fees will be applied to rejoin the next session.


What are the technical requirements for online coursework?

Your student will need access to a computer with internet connection. There will be limited technology or curriculum support from the Weld RE-4 School District. If a technology problem arises, please have your student contact their mentor teacher. This teacher will serve as their liaison when requesting help from the Weld RE-4 Technology Department.


What if we register and pay all the fees but an unforeseeable circumstance or emergency arises?

If there is a reason why your student cannot participate in a Credit Recovery session after registration, please have them contact the Weld RE-4 Credit Recovery Team at credit.recovery@weldre4.org.


How will I be able to track my students PLATO progress?

Your student’s mentor teacher will send home weekly progress updates throughout the term. They are also available via their contact email. When your student begins courses, you will be given access to Edmentum’s Sensei. This allows you to track your student’s progress throughout the session.


Can my student use PLATO coursework to get ahead on graduation required credits, not just credit recovery?

No. The Weld RE-4 PLATO program is currently for credit recovery only. Plato is not set up to be used as original instruction. Please speak with your student’s school counselor for other options.


Can other teachers assist my student with their PLATO courses?

Mentor teachers will be available to support your student, set goals and stay on track throughout the term. These teachers have a variety of content specialties and may not be able to directly assist with content-specific questions. All other Weld RE-4 staff members will not be available during summer terms and have limited school-year availability.


Can students who are not Weld RE-4 students complete credit recovery for other school districts, even though they live within the district boundaries?

No, the Weld RE-4 PLATO program is for those students currently enrolled in a Weld RE-4 school.


What if my students' courses are not transcribed on their transcript, who do I contact?

Please contact the school Registrar with transcript questions.


What grade will be transcribed on my students transcript, course or current?

Your student’s current grade will remain on their transcript. All PLATO courses will be recorded as a pass/fail and will not influence GPA.


What if my student is failing mid-semester (quarter) can they drop the failing course and do credit recovery at school instead?

Please visit with your school counselor to discuss in-classroom drop-fails. These decisions are made at the school level with the input from your counselor and administration. For PLATO: In-class recovery options are limited and cannot be guaranteed. If a student chooses to drop a course during the term, no refunds will be awarded.


My student receives services through an IEP or 504, will their accommodations be maintained with credit recovery?

All accommodations that are available through this remote PLATO option can be discussed with you by their school service provider to determine if this is the best option for your student.


My students' course(s) on PLATO is not the same course they failed in the classroom, why? Is my student enrolled in the correct class?

These courses are not directly named for courses in the Weld RE-4 Course Handbook. Current courses are close to the equivalent and focus on necessary information and skills to help your student progress in the future.


Can we arrange payment options?

Please contact adele.lindnichols@weldre4.org.


My student is done? What are the next steps?

Reach out to the Mentor teacher and/or complete the PLATO Final Testing Request form to schedule a time to complete the final exam. Often, the Final Exam can be completed in a virtual setting.


What does virtual testing look like?

  • When you are ready to test, complete the PLATO Final Testing Request form.
  • Secure testing procedures:
    1. You will login to a Google Meet testing room (the link will be emailed to you)
    2. Once you arrive, your proctor will unlock your test. You will remain in the Google Meet for your exam.
    3. The exam will be open for 75 minutes. If you do not use all of the time, you may inform your proctor and leave the Google Meet.